Asked Questions (FAQ)

Frequently Asked Questions (FAQ) – Cowenture LLC

Welcome to the Cowenture LLC FAQ section! Here, you’ll find answers to common questions about our products, orders, shipping, returns, and more. If you don’t see what you’re looking for, feel free to contact us—we’re always happy to help!

General Questions

1. What is Cowenture LLC?
Cowenture LLC is a premier online retailer specializing in high-quality kitchenware, gardening tools, and home essentials. We offer a curated selection of products designed to elevate your home and lifestyle.

2. Where is Cowenture LLC located?
Our headquarters is located at:
30 N Gould St Ste N, Sheridan, WY 82801, USA

3. How can I contact Cowenture LLC?
You can reach us via:
Phone: +84 865 593 021
Email: n.ngocha.eve@gmail.com

Orders & Shipping

4. How do I place an order?
Simply browse our website https://cowenture.store, add items to your cart, and proceed to checkout. Follow the steps to enter your shipping and payment details to complete your purchase.

5. What payment methods do you accept?
We accept:

  • Credit/Debit Cards (Visa, Mastercard, American Express)

  • PayPal

  • Other secure online payment gateways

6. Do you ship internationally?
Currently, we primarily ship within the United States. For international shipping inquiries, please contact us directly.

7. How long does shipping take?

  • Standard Shipping: 3–7 business days (U.S.)

  • Expedited Shipping: 1–3 business days (available at checkout)

8. Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email to monitor your delivery status.

Returns & Refunds

9. What is your return policy?
We offer a 30-day return policy for most items. Products must be unused, in original packaging, and accompanied by proof of purchase.

10. How do I request a return?
Email us at n.ngocha.eve@gmail.com with your order details, and we’ll guide you through the process.

11. How long does it take to receive a refund?
Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Product & Warranty

12. Are your products covered by a warranty?
Many of our products come with a manufacturer’s warranty. Check the product description for specific warranty details.

13. What if I receive a damaged or defective item?
Contact us immediately at n.ngocha.eve@gmail.com, and we’ll arrange a replacement or refund.

Other Inquiries

14. Do you offer discounts or promotions?
Yes! We regularly run exclusive deals for our customers. Subscribe to our newsletter or follow us on social media to stay updated.

15. Can I cancel or modify my order after placing it?
Orders can be canceled or modified within 24 hours of placement. Contact us as soon as possible for assistance.

Still Have Questions?

We’re here to help! Reach out to us anytime via:
Phone: +84 865 593 021
Email: n.ngocha.eve@gmail.com

Thank you for choosing Cowenture LLC!